Wal-Mart Stores, Inc. v. Rave Club Berlin
WIPO Case No. D2002-0950
- Outcome
- Transfer
- Domain names
- samclubcredit.com
- Complainant
- Wal-Mart Stores, Inc.
- Respondent
- Rave Club Berlin
- Panelist
- Angela Fox
- Decided
- 27 Dec 2002
- Response
- The respondent did not reply
- Language
- English
Source: WIPO Arbitration and Mediation Center. Official copy: https://www.wipo.int/amc/en/domains/decisions/html/2002/d2002-0950.html
WIPO Arbitration and Mediation Center
ADMINISTRATIVE PANEL DECISION
Wal-Mart Stores, Inc. v John Zuccarini d/b/a RaveClub Berlin
Case No. D2002-0950
1. The Parties
The Complainant in this proceeding is Wal-Mart Stores, Inc. ("the Complainant"),
a corporation based in Bentonville, Arkansas, United States of America.
The Respondent is RaveClub Berlin ("the Respondent"), whose status
is unknown but who appears as registrant of the subject domain name with a mailing
address in Cherry Hill, New Jersey, United States of America.
The Complainant asserts that RaveClub Berlin is merely a trading style of an
individual, John Zuccarini. This fact was proved by unchallenged evidence in
AT&T Corp. v John Zuccarini d/b/a RaveClub Berlin (Case
D2002-0666). The Respondent has not denied the assertion in the present
proceeding, either, and the Panelist is satisfied that the subject domain name
is controlled by John Zuccarini. References to "the Respondent" therefore
refer to RaveClub Berlin and John Zuccarini, individually and collectively.
2. The Domain Name and Registrar
The domain name at issue is <samclubcredit.com> ("the Domain Name")
and the Registrar is CSL GmbH, trading as Joker.com ("the Registrar"),
Rathausufer 16, 20213 Dusseldorf, Germany.
3. Procedural History
The WIPO Arbitration and Mediation Center ("the Center") received
the Complaint by e-mail on October 14, 2002, and in hard copy on October 18, 2002.
On October 15, 2002, the Center received an amendment to the Complaint
in the form of additional submissions. The Center verified that the Complaint
satisfies the formal requirements of the ICANN Uniform Domain Name Dispute Resolution
Policy ("the Policy"), the Rules for Uniform Domain Name Dispute
Resolution Policy ("the Rules"), and the Supplemental Rules for
Uniform Domain Name Dispute Resolution Policy ("the Supplemental Rules").
The Complainant made the required payment to the Center.
The formal date of the commencement of this administrative proceeding is October 22, 2002.
On 17 October 2002, the Center transmitted via e-mail to the Registrar a request
for registrar verification in connection with this case and on October 22, 2002,
the Registar transmitted by e-mail to the Center a verification response confirming
that the registrant is RaveClub Berlin and that the contact for both administrative
and billing purposes is the same.
Having verified that the Complaint satisfied the formal requirements of the
Policy and the Rules, the Center transmitted on October 22, 2002,
to the Respondent via e-mail this Notification of Complaint and Commencement
of the Administrative Proceeding. The Center advised that the Response was due
by November 11, 2002. Also on October 22, 2002, the Center
transmitted by mail copies of the foregoing documents to the Respondent at its
contact addresses of 600 Haddonfield Road, Cherry Hill, New Jersey 08034, United
States of America, and Free Speech Internet, 43376 Jonsered, Amstelveen 1170
AC, Netherlands.
No Response was received from the Respondent by the due date of November 11, 2002.
On the same day, Notice of Respondent Default was sent to the Complainant and
to the Respondent using the same contact details and methods as were used for
the Notification of Complaint and Commencement of the Administrative Proceeding.
No reply by the Respondent to the Notification of Respondent Default was received.
Having received on December 12, 2002, Ms Angela Fox’s Declaration
of Impartiality and Independence and her Statement of Acceptance, the Center
transmitted to the parties on December 16, 2002, a Notification of
Appointment of Administrative Panel and Projected Decision Date, in which Ms
Angela Fox was formally appointed as the Sole Panelist. The Projected Decision
Date was December 30, 2002. The Sole Panelist finds that the Administrative
Panel was properly constituted and appointed in accordance with the Rules and
the Supplemental Rules.
Having reviewed the communication records in the case file, the Administrative
Panel finds that the Center has discharged its responsibility under para. 2(a)
of the Rules "to employ reasonably available means calculated to achieve actual
notice to Respondents". Therefore, the Administrative Panel shall issue its
Decision based upon the Complaint, the Policy, the Rules and the Supplemental
Rules and without the benefit of any Response from the Respondent.
4. Factual background
The Complainant is a retailer. In this field, it has achieved great commercial
success and has become in fact the largest retailer in the world. Its reach
extends throughout the United States and beyond, including to Mexico and Germany.
The Complainant is best known for its prolific Wal-Mart chain of discount stores,
but it also owns the Sam’s Club chain of discount warehouse stores.
The Sam’s Club chain is not as ubiquitous as Wal-Mart, but in the United States
at least, its network is vast. The Complaint states that there are currently
517 Sam’s Club stores in the United States alone, with another 64 in other countries
including Brazil, China, Mexico and Puerto Rico[1].
The Complaint asserts that there are six Sam’s Club stores within 25 miles of
the Respondent’s recorded address, and 11 stores within 50 miles of it.
The Complainant asserts that it owns trademark registrations for SAM’S CLUB
in 46 countries, and provides details of its United States federal trademark
registration 2036770 for SAM’S CLUB, registered on February 11, 1997,
for retail department store services. The date of first use is given as 1990.
Like many retail chains, the Complainant offers credit facilities to its customers.
Sam’s Club store credit facilities are provided through the Complainant’s credit
partner, General Electric. The Complaint states that these credit facilities
are promoted under the name SAM’S CLUB CREDIT. Accounts can be opened and checked
on a website reached via the domain name <samsclubcredit.com> which was
registered on July 19, 2000, and stands in the name of General Electric
Company, of Princeton, New Jersey, United States of America.
The Respondent registered the Domain Name <samclubcredit.com> on July 3, 2001.
The Complainant has exhibited copies of the pages accessed via this Domain Name
at Appendix H to the Complaint. These pages bear advertisements unrelated to
the Complainant and a prominent link to <Hanky-Panky-college.com>. The
notice advertising the linked site leaves little doubt about the explicit nature
of its contents.
The Complaint does not identify precisely when the Complainant first learned
of the Respondent’s registration. However, the Complaint does exhibit at Appendix
J a copy of a letter from the Complainant’s attorneys to the Respondent dated
October 7, 2002, a little over a year after the Domain Name was registered.
That letter demanded the immediate removal of pornographic links from the site
accessed via the Domain Name and the transfer of the Domain Name to the Complainant.
No reply was received to this letter, which was returned marked, "Company
or person unknown." On October 14, 2002, the Complainant launched
this proceeding.
5. The Parties’ Contentions
5.1. The Complainant
The Complainant contends that it has rights in the trademark SAM’S CLUB acquired
through its United States trademark registration 2036770, and through its extensive
use and promotion of the mark which has made it well known. The Complainant
argues that the Domain Name is confusingly similar to the SAM’S CLUB mark, since
the first two words of the Domain Name <samclubcredit.com> are nearly
identical to the Complainant’s mark and the nondistinctive word "credit"
does nothing which can distinguish them. The Complainant looks to several panel
decisions for support; the most relevant of these are discussed below.
The Complainant further contends that it has rights in the trademark SAM’S
CLUB CREDIT, acquired through use in respect of retail store credit services,
and that the Domain Name is confusingly similar to this mark, as well. A copy
of the page accessed through the General Electric <samsclubcredit.com>
site is attached as Appendix F to the Complaint, showing presumably authorised
references to "Sam’s Club Online Credit Center," "Sam’s Club
Credit Account," "Sam’s Club Personal Credit Account" and "Sam’s
Club Business Credit Account." The Complaint does not state for how long
SAM’S CLUB CREDIT has been in use, nor does it provide any further information
on the extent of activities under and promotion of the mark in that form.
The Complainant also asserts that the Domain Name is confusingly similar to
"Wal-Mart’s legitimate website at "www.samsclubcredit.com"."
The Complainant additionally refers to its registrations for the domain names
<samsclub.com> and <sams-club.com>, which date from 1995 and 1998
respectively, and stand in the name of the Complainant.
The Complainant asserts that the Respondent has no rights or legitimate interests
in the Domain Name or in the trademark SAM’S CLUB in any country.
Finally, the Complainant contends that the Respondent registered, and is using,
the Domain Name in bad faith. The Complainant argues that the Respondent had
actual notice of the Complainant’s rights prior to registration of the Domain
Name, since the Sam’s Club chain is well-known in the United States and is present
in at least six locations in the Respondent’s immediate postal area. The Complainant
further argues that the Respondent had constructive notice of the Complainant’s
earlier rights through its United States trademark registration and through
the Complainant’s routine use of the ® symbol next to the SAM’S CLUB trademark
in print advertising and on the Internet.
The Complainant asserts that the Domain Name is a clear case of "typosquatting,"
devised to misdirect Internet traffic away from the genuine Sam’s Club credit
site by taking advantage of the common typographical error of omitting a letter.
In support of this, the Complainant points to the panel decision in AT&T
Corp. v John Zuccarini d/b/a RaveClub Berlin (Case
D2002-0666), which quoted the results of a recent United States Federal
Trade Commission investigation which found that RaveClub Berlin is simply a
trading style of John Zuccarini, an individual notorious for the abusive registration
of domain names. Case D2002-0666 lists some of
the many cases in which Zuccarini has been a respondent under the UDRP. It also
notes the recent proceedings in United States Federal District Court against
Zuccarini, who admitted registering deliberate misspellings of third-party trademarks
as domain names in order to divert Internet traffic to linked sites, whose operators
in turn remunerated him.
The Complainant contends that the Respondent’s bad faith is further evidenced
by its having provided apparently false registration contact details, as it
also did in Case D2002-0666.
5.2. The Respondent
The Respondent did not respond to the case against it and is in default. No
exceptional circumstances explaining the default have been put forward. Therefore,
in accordance with paragraphs 14 (a) and (b) of the Rules, the Panel will decide
the Complaint and shall draw such inferences as it considers appropriate from
the Respondent’s default.
6. Discussion and Findings
Under Paragraph 4(a) of the Policy, a Complainant can only succeed in an administrative
proceeding under the Policy if the Panel finds that:
(i) the domain name is identical or confusingly similar to a trademark or service
mark in which the complainant has rights;
(ii) the respondent has no rights or legitimate interests to the domain name;
(iii) the domain name has been registered and is being used in bad faith.
All three elements must be present before a Complainant can succeed in an administrative
proceeding under the Policy.
6.1. Identical or Confusingly Similar to Complainant’s Mark
The Complainant is the owner of a United States trademark registration for
SAM’S CLUB which predates the registration of the Domain Name. Apart from
the apostrophe, which cannot be replicated in domain names, the only differences
between the registered mark and the Domain Name are the omission of the possessive
"s" and the addition of the word "credit." The omission
of the second "s" is a common typographical error and its absence
from the middle of the Domain Name is not visually prominent. The chief question,
therefore, is whether the presence of the word "credit" is enough
to avoid confusing similarity.
The Complainant argues that it is not, and calls in aid a number of previous
panel decisions where descriptive or so-called "generic" words or
terms have been disregarded in overall comparisons with earlier trademarks.
In Wal-Mart Stores, Inc. v Kenneth E. Crews (Case
D2000-0580), for example, <superwal-mart.com> was found to be confusingly
similar to WAL-MART despite its prefix, because "super" simply denoted
size. The Panel held that size was a relevant and often promoted feature in
the complainant’s field of retail department stores, and that the prefix "super"
could not, therefore, avoid confusing similarity.
The Complainant also referred to Louis Vuitton Malletier v Enrico Villa
(Case D2000-0721) concerning
<louisvuittoncup.2003.org>, where 2003 was disregarded as nondistinguishing
generic matter when coupled with the name of a recurring sporting event. Likewise,
in Heineken Brouwerijen BV v Mark Lott (Case
D2000-1487), the prefix "planet" was not sufficient to distinguish
<planetheineken.com> from HEINEKEN since it simply alluded to a site devoted
to HEINEKEN products.
This Panel agrees that confusing similarity is likely where a mark is reproduced
or closely imitated in a domain name, and is accompanied only by matter which
is descriptive in a way clearly relevant to the complainant’s business or reputation.
In this case, the word "credit" denotes credit services, which are
commonly offered by retail chains of the Sam’s Club variety. "Credit"
therefore does not add any feature that would steer an Internet user away from
assuming a connection with the Complainant, and indeed its presence encourages
the presumption of such a link. The Panel finds that the Domain Name is confusingly
similar to the Complainant’s earlier registered SAM’S CLUB mark.
In taking this decision, the Panel notes that the addition of the word "credit"
to trademarks in the financial services arena has also been held to be nondistinguishing
(see Wachovia Corporation v Organized Crime, Inc., Case
D2002-0362 and Hang Sen Bank Limited v Websen Inc., Case
D2000-0651).
The Panel was not able to come to any firm view on whether the Complainant
owns common law rights in the composite mark SAM’S CLUB CREDIT based on the
evidence provided in the Complaint, which was limited on the length and extent
of use and promotion of that composite mark. However, as a result of the finding
of confusing similarity with the registered mark SAM’S CLUB, it is not necessary
to rule on whether the Domain Name is confusingly similar to the unregistered
mark, SAM’S CLUB CREDIT, or whether the earlier domain names <samsclubcredit.com>,
<samsclub.com> and <sams-club.com> can be said to constitute earlier
marks in which the Complainant has rights, or whether the Complainant can be
said to have rights in the domain name <samsclubcredit.com> despite its
ownership by General Electric.
6.2. Respondent Has No Rights or Legitimate Interests in Domain Name
There is nothing to suggest that the Respondent has any rights or legitimate
interests in the Domain Name. The Respondent has not challenged the assertion
that it has none.
The Panel deems that the Complainant has established an arguable case on this
point and that the burden of proof has thus shifted to the Respondent to show
that there is a possible right or legitimate interest which justifies his registration.
The Respondent has not discharged this burden. The Panel finds that the Respondent
has no rights or legitimate interests in the Domain Name.
6.3. Registration and Use of Domain Name in Bad Faith
The Panel accepts that the Complainant’s Sam’s Club stores have a very substantial
commercial presence in the United States. It is most unlikely, in light of that
presence and reputation, that the Respondent registered the Domain Name without
actual knowledge of the stores and, indeed, of the fact that they were likely
to offer a credit facility in common with other retail chains. The Complainant
contends that even if there was no actual knowledge, there was constructive
knowledge arising from the Complainant’s trademark registration. This Panelist
does not accept that, as a general principle, the mere existence of a prior,
similar trademark registration gives rise to a presumption that a respondent
ought to have known about it. Nevertheless, in light of the strong and unrebutted
likelihood that the Respondent had actual notice of the Complainant’s registered
mark, resolution of the question of constructive notice is not necessary to
decide this dispute.
The Respondent’s almost certain knowledge of the Complainant’s activities under
the SAM’S CLUB mark in the retail and credit sector and the utter absence of
any explanation for its actions lead almost inexorably to the conclusion that
they were in bad faith. That the Respondent was found to have practised such
bad faith before, and repeatedly, only strengthens that conviction. The Panel
finds that the Complainant has offered persuasive evidence in the form of its
reference to AT&T Corp. v John Zuccarini d/b/a RaveClub Berlin (Case
D2002-0666) that the Respondent is a habitual cybersquatter who deliberately
and routinely registers domain names which are common typographical errors for
well-known trademarks, with the intent to profit from the Internet traffic consequently
misled. The Respondent’s intentions are made yet more suspect by its failure
to provide accurate registrant contact details, in this case as in Case
D2002-0666.
In the view of this Panelist, the registration of this Domain Name was made
with knowledge of the Complainant’s reputation and with the intent to attract,
for commercial gain, Internet users to its website by creating a likelihood
of confusion with the Complainant’s mark. That such confusion would in most
cases be dispelled upon viewing the Respondent’s site is immaterial. Once the
site has been accessed, the deception is complete and the Respondent has gained
an ignominious profit at the expense of those who are misled to unsolicited
and offensive materials. The Panelist finds that the Complainant has adequately
shown registration and use of the Domain Name by the Respondent in bad faith.
7. Decision
The Panelist finds that the Domain Name is confusingly similar to a trademark
in which the Complainant has rights, that the Respondent has no rights or legitimate
interests in the Domain Name, and that the Respondent has registered and is
using the Domain Name in bad faith. The Panelist requires that the Domain Name
<samclubcredit.com> be transferred to the Complainant.
Angela Fox
Sole Panelist
Date: December 27, 2002
1. There was a discrepancy between the Complaint,
which identified 517 Sam's Club stores in the United States as of October 2002,
and Appendix D to the Complaint, which identified only 500 at the end of the
2002 fiscal year. The 17 unaccounted for in the end-of-fiscal-year total could
have been opened between February and October 2002, but the Complaint is silent
on this. In the event, it makes no difference to the finding in this case.
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