AI KNOWLEDGE AUTOMATION
Live / Allowed — Publication / registration review complete (as of 08 Oct 2026)
What this means for you
Approved and waiting on proof of use. It will register unless the applicant drops it, and its 22 Apr 2026 filing date already counts against anyone who files later.
Record
- Serial number
- 99780765
- Mark type
- Word mark
- Filed
- 22 Apr 2026
- Registered
- 27 Oct 2026
- Next maintenance filing
- §8 declaration of use, due by 27 Oct 2032 (grace period to 27 Apr 2033)
- Attorney of record
- Patricia L. Cotton
Goods and services
- Class 042 — Scientific and technological services: Providing temporary use of online non-downloadable computer software for customer interaction management, namely, software using artificial intelligence for communicating with customers, responding to customer inquiries, and assisting sales and services agents with automated guidance and decision support for use in the fields of customer service, customer support, customer coaching, customer relationship management, customer engagement, and sales
Owner
- eGain Corporation, Sunnyvale, CA, US
Prior registrations
Prosecution history
- 29 Sept 2026 — APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
- 16 Sept 2026 — TEAS/EMAIL CORRESPONDENCE ENTERED
- 16 Sept 2026 — CORRESPONDENCE RECEIVED IN LAW OFFICE
- 16 Sept 2026 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
- 28 Aug 2026 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
- 28 Aug 2026 — NON-FINAL ACTION E-MAILED
- 28 Aug 2026 — NON-FINAL ACTION WRITTEN
- 27 Aug 2026 — ASSIGNED TO EXAMINER
- 30 Jul 2026 — NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
- 22 Apr 2026 — APPLICATION FILING RECEIPT MAILED
- 22 Apr 2026 — NEW APPLICATION ENTERED