RELAYER

Live / Allowed — Published for opposition (as of 22 Sept 2026)

What this means for you

Approved and waiting on proof of use. It will register unless the applicant drops it, and its 24 Nov 2025 filing date already counts against anyone who files later.

Record

Serial number
99513403
Mark type
Word mark
Filed
24 Nov 2025
Published for opposition
22 Sept 2026
Attorney of record
Rukayatu Tijani

Goods and services

  • Class 042 — Scientific and technological services: Computer programming consultancy in the field of developing and integrating dealership management, CRM, and customer support platforms; Consulting services in the field of providing online, non-downloadable software and applications, namely, consulting relating to hosting software for database management, case tracking, and digital communications between dealerships and customers; Consulting services in the field of software as a service (SAAS), namely, consulting relating to hosting software for use by others for customer relationship management, data analytics, and service automation within the automotive industry; Information and advisory services relating to software as a service (SAAS), namely, information in the field of using machine learning for sentiment analysis, predictive issue resolution, and intelligent workflow optimization in automotive customer support; Information services in the field of software as a service (SAAS), namely, information in the field of using machine learning for enabling computers to autonomously perform customer support and case management tasks; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for generating business analysis reports, customer satisfaction metrics, and workflow performance insights; Software as a service (SAAS) services featuring software for service desk management, customer inquiry routing, and automated case resolution in the automotive retail industry; Software as a service (SAAS) services featuring software for project management and scheduling of customer cases, dealership tasks, and team communications; Software as a service (SAAS) services featuring software for application and database integration with DMS (Dealership Management Systems), CRM platforms, and OEM data sources; Software as a service (SAAS) services featuring software for use in project management through tracking, managing, and analyzing customer support tickets, technician assignments, and task completion timelines; Software as a service (SAAS) services featuring software using machine learning for enabling computers to autonomously perform customer support and case management tasks; Software as a service (SAAS) services featuring software using machine learning for sentiment analysis, predictive issue resolution, and intelligent workflow optimization in automotive customer support; Software as a service (SAAS) services, namely, hosting software for use by others for customer relationship management, data analytics, and service automation within the automotive industry; Software development consulting in the field of artificial intelligence, customer service automation, and enterprise SaaS platform optimization; Software as a service (SAAS) services featuring software for database management, case tracking, and digital communications between dealerships and customers; Application service provider featuring application programming interface (API) software for integration of CRM data, dealership management workflows, and customer service analytics dashboards; Application service provider featuring application programming interface (API) software for allowing data retrieval, upload, and management across dealership systems, CRM tools, and third-party platforms; Software development consulting in the field of customer service automation, artificial intelligence, and workflow optimization for automotive dealerships; Software as a service (SAAS) services featuring software for dealerships and automotive retailers to manage customer communications and service cases; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for routing, customer sentiment detection, workflow prediction, and AI-assisted communication in the automotive retail industry routing, customer sentiment detection, workflow prediction, and AI-assisted communication in the automotive retail industry automated case routing, customer sentiment detection, workflow prediction, and AI-assisted communication in the automotive retail industry; all of the foregoing services for the automotive retail field

Owner

Prosecution history

  • 22 Sept 2026 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
  • 22 Sept 2026 — PUBLISHED FOR OPPOSITION
  • 16 Sept 2026 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
  • 24 Aug 2026 — APPROVED FOR PUB - PRINCIPAL REGISTER
  • 24 Aug 2026 — NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
  • 24 Aug 2026 — EXAMINER'S AMENDMENT ENTERED
  • 24 Aug 2026 — EXAMINERS AMENDMENT E-MAILED
  • 24 Aug 2026 — EXAMINERS AMENDMENT -WRITTEN
  • 02 Aug 2026 — TEAS/EMAIL CORRESPONDENCE ENTERED
  • 02 Aug 2026 — CORRESPONDENCE RECEIVED IN LAW OFFICE
  • 02 Aug 2026 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
  • 02 Aug 2026 — NOTICE OF REVIVAL - E-MAILED
  • 02 Aug 2026 — PETITION TO REVIVE-GRANTED
  • 02 Aug 2026 — TEAS PETITION TO REVIVE RECEIVED
  • 29 Jul 2026 — ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND

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