JOURNEY ASSISTANT
Live / Registered — Registered (as of 02 Nov 2021)
What this means for you
Registered since 02 Nov 2021. The owner can stop confusingly similar uses in the classes it covers; it stays on the register as long as the owner keeps up the maintenance filings (next due by 02 Nov 2027: the §8 declaration of use).
Record
- Serial number
- 90256809
- Registration number
- 6543288
- Mark type
- Word mark
- Filed
- 15 Oct 2020
- Published for opposition
- 17 Aug 2021
- Registered
- 02 Nov 2021
- Next maintenance filing
- §8 declaration of use, due by 02 Nov 2027 (grace period to 02 May 2028)
- Attorney of record
- Michelle Mancino Marsh
Goods and services
- Class 042 — Scientific and technological services: Platform as a service featuring computer software platforms for developing natural language computer software applications; software as a service featuring software for AI customer service, customer support, call center, and help desk services; Providing online non-downloadable voice-guided software to assist users in customer service, customer support, call center, help desk services; Providing online non-downloadable voice-guided software as a service to assist users in customer service, call center, help desk services; virtual assistant services, namely providing online non-downloadable artificial intelligence software to act as a virtual assistant with customer service, training and onboarding tasks AI virtual assistant services; self-service virtual assistant services namely customer service, training and onboarding tasks, self-service AI virtual assistant services namely customer service, training and onboarding tasks; Providing online non-downloadable software featuring conversational artificial intelligence assistant
Owner
- AMAZON TECHNOLOGIES, INC., SEATTLE, WA, US
- NLX LLC, SEATTLE, WA, US
- NLX Inc., New York, NY, US
- NLX Inc., New York, NY, US
- NLX Inc., New York, NY, US
Prosecution history
- 26 Jun 2026 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 26 Jun 2026 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 26 Jun 2026 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 26 Jun 2026 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
- 26 Jun 2026 — TEAS CHANGE OF OWNER ADDRESS RECEIVED
- 24 Jun 2026 — AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
- 24 Jun 2026 — AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
- 28 Apr 2026 — NOTICE OF UPDATED REGISTRATION CONFIRMATION EMAILED
- 07 Apr 2026 — CORRECTION UNDER SECTION 7 - PROCESSED
- 27 Mar 2026 — TEAS RESPONSE TO OFFICE ACTION-POST REG RECEIVED
- 24 Mar 2026 — TEAS RESPONSE TO OFFICE ACTION-POST REG RECEIVED
- 10 Feb 2026 — POST REGISTRATION ACTION MAILED - SEC. 7
- 09 Feb 2026 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
- 10 Nov 2025 — TEAS SECTION 7 REQUEST RECEIVED
- 23 Sept 2024 — TEAS CHANGE OF CORRESPONDENCE RECEIVED