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Live / Registered — Registered and renewed (as of 04 Apr 2026)

What this means for you

Registered since 13 Sept 2016. The owner can stop confusingly similar uses in the classes it covers; it stays on the register as long as the owner keeps up the maintenance filings (next due by 13 Sept 2036: the §8 & §9 renewal).

Record

Serial number
86703153
Registration number
5039089
Mark type
Word mark
Filed
23 Jul 2015
Published for opposition
28 Jun 2016
Registered
13 Sept 2016
Current term from
13 Sept 2026
Next maintenance filing
§8 & §9 renewal, due by 13 Sept 2036 (grace period to 13 Mar 2037)
Attorney of record
Lisa C. Pavento

Goods and services

  • Class 009 — Scientific and electric apparatus: [ Computer software for use in collecting, analyzing and/or reporting real-time customer feedback, comments, and data regarding consumer experiences ]
  • Class 035 — Advertising and business services: Business consultation and assistance services, namely, collecting, analyzing and/or reporting real-time customer feedback, comments, and data regarding consumer experiences with particular businesses, brands, products and/or services; Business consultation and assistance services, namely, providing assessments of consumer feedback about particular businesses, brands, products and/or services in an effort to improve consumer experience; Business consultation services, namely, design, implementation, and/or analysis of real-time customer feedback systems
  • Class 042 — Scientific and technological services: Software-as-a-Service (SaaS) services featuring software for use in collecting, analyzing and/or reporting real-time customer feedback, comments, and data concerning a consumer's experience with websites, web-based applications, mobile applications, mobile platforms, brick-and-mortar properties, at the point-of-sale, and with individual products and services; Technical support, namely, troubleshooting and/or monitoring of computer software for real-time customer feedback

Owner

Prior registrations

Prosecution history

  • 04 Apr 2026 — NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
  • 04 Apr 2026 — REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
  • 04 Apr 2026 — REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
  • 03 Apr 2026 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
  • 18 Feb 2026 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
  • 26 Jan 2026 — TEAS SECTION 8 & 9 RECEIVED
  • 13 Sept 2025 — COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
  • 09 Aug 2023 — NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
  • 09 Aug 2023 — REGISTERED - PARTIAL SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
  • 09 Aug 2023 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
  • 10 Feb 2023 — TEAS SECTION 8 & 15 RECEIVED
  • 05 Jul 2022 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
  • 05 Jul 2022 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
  • 05 Jul 2022 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
  • 05 Jul 2022 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

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